书面投诉学生政策

一般政策

学生关注 学生手册的部分。

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定义


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 学生关注 学生手册更多细节的部分。

 

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政策执行

 

Once received by the appropriate office, the written student complaint will be reviewed and a response made. After the written student complaint is received in the appropriate office, a decision on the complaint will be provided as soon as feasible (within 30 days in most cases).

As part of the College’s commitment to administer a process for resolving written student complaints fairly, the College will maintain a log of written student complaints received under this policy and their resolutions; the log will be available for review by the College’s regulators and accreditors.

日志将包括诸如以下内容:
•学生的身份提交书面投诉
•学生身份(本科,研究生)
•此类投诉(学术,非学术)
• 接收日期
•办公室负责解决投诉
•人进入记录的名字
•投诉的性质
•分辨率/结果/决定
•日期投诉关闭
•处置的书面通知的确认
• 其他的建议
每次收到书面学生投诉必须保留这些投诉及其解决方案的记录,以及保证日志数据(以上)的办公室在正规网赌网址 - 网赌网址app的学生通过生活中的办公室保持“书面学生投诉的官方记录”进入。